Every piece of Mobilia is special and keeping it in great condition is important to us. Over time, all pieces will naturally change as a result of environmental conditions and, regular use. To help ensure you enjoy your purchase for many years, we have developed the following guidelines to help you care for your furniture.
The recommendations in this brochure are intended as a guide only and Mobilia does not assume responsibility or liability. We recommend you always refer to the manufacturers full care and maintenance guide when supplied with your product.
It is important to protect your leather furniture from fading and drying. This means keeping leather furniture away from intense sources of light (including, but not limited to direct sunlight and ceiling lighting) and sources of heat.
A leather protection cream should be used regularly to alleviate associated issues with drying and cracking. Routine cleaning involves dusting regularly with a soft cloth or with a special vacuum cleaner device. Where necessary, wipe with a slightly damp soft cloth or sponge. Liquids, and other substances accidentally dropped on the leather, should be removed immediately by dabbing lightly (never rub too hard.) with a damp sponge until they have been completely eliminated. Once eliminated, dry with a soft clean white cloth. Avoid the use of solvents or alcohol at all times as this will often alter the appearance of the leather.
Regular maintenance involves fluffing the seat, back and loose cushions using gentle force applied with an open hand. This should be carried out on a weekly basis. To remove dust, use the textile brush connection on your vacuum cleaner after setting the suction to the lowest setting. For general stains, act immediately by dabbing the affected area thoroughly with a clean white cloth. For heavier stains, a slightly damp cloth with a minimal amount of natural soap can be used. Do not use any products containing bleach on fabric. In case of stubborn stains we recommend the use of a reputable mobile cleaning service.
For dry dirt and dust it is recommended to use a damp cloth. For greasy/oily dirt it is recommended to wipe; first with a damp sponge containing liquid detergent and then, with a damp cloth. When dusting and general cleaning it is best to follow the direction of the timber grain to prevent any cross scratching. Do not wet down or leave spills to sit on timber surfaces. Do not use products containing alcohol, silicone or solvents. Avoid contact with excessive liquid, heat and keep out of direct sunlight.
High gloss painted finishes
High gloss finishes need to be treated gently so as to avoid scratching the surface. To clean, use a soft cloth (polishing cloth preferred) with a fair amount of diluted liquid detergent solution applied to the cloth. Gently wipe the finish using circular motions as wiping in a straight line may scratch the finish. Detergents containing alcohol, silicone or solvents should not be used.
Normal detergents for delicate surfaces are recommended to be used. Abrasive detergents containing alcohol, silicone or solvents are to be avoided. Finished metals must be cleaned weekly and we suggest wiping thesurface with a very lightly damp clean soft cloth and drying with a clean microfibre cloth.
Regular maintenance should be performed using a cloth dampened with lukewarm water. In the event of marks caused by liquid and/or greasy substances, the dirt must be removed immediately using an absorbent cloth. The whole surface should then be wiped over with a cloth dampened with lukewarm water. Do not let any spill sit on the surface as this will permanently mark the stone. Do not use solvents, silicone and abrasive detergents.
Plastic and acrylic materials
Use a soft damp cloth with mild liquid detergent diluted with water toremove any marks. A microfibre cloth is perfect for dusting. Do not use acetone; ammonia or other corrosive plastic cleaners; ethyl alcohol, abrasive solvents, cleaning powders, steel wools or rough sponge cloths. Avoid alcohol which will make the surface matte. Do not drag objects across the plastic surface, even if it has a scratch resistant finish, since sharp objects candamage the plastic surface permanently.
Use diluted methylated spirits (1 part methylated spirits to 1 part warm water) – using warm water will help liquid to dry faster and not leave streaks) on a clean cloth. Ensure to use protective gloves as the mentholated spirits can cause drying and cracking of the skin. Gently wipe the surface without rubbing too hard. As a general rule you must clean the entire surface and allow it to dry naturally.
In order to be properly maintained, cushions should be plumped up and aired frequently. Where possible, alternate the position of the cushions, swapping the most used cushions with the lesser used ones. Often taking the cushions out of their covers and sitting them in sunlight outdoors they can fluff up with some heat and fresh air.
Turn your mattress every month. This will even out the slight body impressions that develop as the upholstery settles. A mattress protector should be used to avoid soiling. If you wish to enhance the comfort of your new mattress you can buya mattress topper which can add to the comfort and softness of your mattress.
Special attention and regular maintenance is required when living in coastal areas. As exposure to sea air environment may accelerate deterioration to a product’s finish, regular cleaning of indoor and outdoor furniture is highly recommended. When not in use; outdoor furniture should be cleaned, covered and stored out of the elements.
Lights with dimmer controls are to be turned on/off via the power point switch. This method will ensure the longevity of the dimmer control. It is imperative that the maximum wattage noted by the manufacturer is not exceeded. When changing an Edison screw globe it important not to over tighten as excessive force can blow the globe and damage the lamp holder.
CUSTOMER'S OWN MATERIAL (C.O.M)
Mobilia is unfortunately unable to offer any warranty on products where the customer suppliers their own fabric or leather.
Mobilia guarantees that all products sold are free from manufacturing faults and defects for a period of 24 months from the date of original delivery. (Unless otherwise stated on the product official warranty supplied by the manufacturer).
In the event that a product is proven to be defective, you are entitled to the restoration of the goods through repair or replacement, whichever is decided as being the most efficient and effective remedy.
It should also be noted that the guarantee does not cover:
- Any breakage caused by negligent and/or improper use of the goods
- Changes caused by normal wear and tear
- Any damage caused by lack of and/or erroneous maintenance
- Any damage due to an accident or force
- Degradation of finish caused by environmental factors
You can lodge a warranty claim either on line or by calling your nearest store.
Inspection of your products
You are required to inspect your products when you take delivery of them. You will be required to note any damage on the delivery documentation which is presented to you by the carrier for signature. In all other cases you will be required to notify us in writing of any damage or shortages within seven calendar days of delivery. We will not be liable for any damages to any products unless we are notified within the time period specified above.